Accessibility Services: At Ohayocon, everyone is welcome!

The Accessibility Services team accommodates your needs at Ohayocon. We offer wheelchairs, guides, ASL interpreters, and other amenities by request. If you want to use this service, please contact accessibility@ohayocon.org to get started!

Customer Service: Need help?

We”™re here for you. If you need assistance before or after Ohayocon, we have a customer service email that we check at least once per week (more frequently from September through February). You can also write to us at info@ohayocon.org

At-con assistance

If you have an issue with something during the convention, we”™re always on standby in the show office (a.k.a. con-ops). Feel free to browse our policies beforehand if you have any questions.

Item Check (Room of Holding)

Stay tuned for more information about Ohayocon’s Room of Holding for 2025.

Lost & Found. Missing something?

If you lose anything during the event, make sure to check our Lost and Found. We hold items in locked boxes until the rightful owner comes to retrieve them. We turn over anything not retrieved by the end of the weekend, please email: Operations@ohaycon.org for any information we have regarding your item.

There are a few places you can look for your item:

• If you need help finding something around the public convention space, you can check with our public safety team. Please check your new map for it’s location.
• We will keep items left in the item check until the item check room closes on Sunday.

Public Safety. Your safety commands our full attention.

We are committed to your safety. If you have any issues, please find a member of our public safety team dressed in a neon green vest.

In addition, we have prepared some emergency preparedness guidelines for you to take a look at. If you want to read the convention rules, they are available on the policies and guidelines page. If you have any non-immediate questions or concerns, please feel free to contact us at info@ohayocon.org.